Privacy Policy

Effective Date: 01.08.2024

This Privacy Policy describes how LETHIR LOFT (“we”, “us”, or “our”) collects, uses, and protects any personal information you provide when using our website.
We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Information We May Collect
We may collect the following personal data when you interact with our website or contact us:

• Name
• Email address
• Phone number
• Address (if provided in contact forms or quotes)
• Any other information you choose to share via forms or communication

We do not collect or store payment information on our website.

2. How We Use Your Information
We use your information to:

• Respond to your enquiries or quote requests
• Provide our services to you
• Improve our website and services
• Contact you with relevant updates (only if you have opted in)

We will never sell, rent, or trade your personal information to third parties.

3. Data Storage and Protection
We store your personal information securely and take appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse.
Only authorised personnel have access to this data, and we retain your information only for as long as necessary to fulfil the purposes outlined in this policy.

4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help analyse web traffic or remember preferences.
You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the website.

5. Third-Party Services
We may use trusted third-party tools (e.g., Tilda, Google Analytics) to operate our website and track user behaviour. These services may process data on our behalf, but they are obligated to keep your information secure and confidential.

6. Your Rights
Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of incorrect or incomplete data
• Request deletion of your personal data (under certain circumstances)
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: lethirloft@gmail.com

7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:

LETHIR LOFT
Email: lethirloft@gmail.com
Phone: 07436 970503